Privacy Policy

Best Hour of Their Day LLC ("Best Hour of Their Day," "we," "us," or "our"), located at 411 W Williams St, Superior, CO 80027, United States, respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit besthouroftheirday.com, contact us, submit a form, book a call, or otherwise interact with services available through this website.

This policy applies to this website. Some products, membership platforms, shops, applications, forms, videos, payment pages, and other services linked from or embedded in the website are operated by third parties. Those services may have their own privacy policies and terms.

Information We Collect

Information you provide. We may collect personal information that you choose to provide, including:

• Your name, email address, phone number, and other contact details.
• Information about your gym, business, role, interests, goals, or training needs.
• Information you include in a contact request, application, assessment, survey, booking, promotion entry, or other form.
• Information connected with a purchase, membership, account, event registration, or request for customer support.
• Any other information you choose to send to us.

Information collected automatically. When you use the website, we and the providers that support it may automatically collect information such as:

• Your IP address and approximate location derived from it.
• Browser, device, and operating-system information.
• Pages viewed, links clicked, referring pages, dates and times of visits, and other website interaction data.
• Cookie identifiers and similar technical or advertising identifiers.

Information from other sources. We may receive information from services that help us operate the website and our business, such as form and customer-relationship platforms, scheduling services, membership and course platforms, e-commerce and payment providers, analytics and advertising-attribution providers, social media platforms, and other business partners.

How We Use Information

We may use personal information to:

• Respond to questions, requests, and support needs.
• Provide, administer, personalize, and improve our services, programs, content, events, and website.
• Process applications, bookings, registrations, purchases, memberships, promotion entries, and other transactions.
• Send service messages and, where permitted, marketing or educational communications.
• Understand how visitors find and use the website, measure campaigns, and improve our marketing.
• Protect the security and integrity of the website, prevent fraud or misuse, and enforce our agreements.
• Comply with legal obligations and establish, exercise, or defend legal claims.

Cookies, Analytics, and Advertising Attribution

The website and its service providers may use cookies, pixels, local storage, scripts, and similar technologies. These technologies can support website functionality, remember preferences, measure visits and interactions, attribute inquiries or purchases to marketing campaigns, and help us understand and improve our services.

We use country-level location information supplied by our hosting provider to decide whether to display our optional-cookie consent control. For visitors in the United Kingdom or European Economic Area, we do not load our optional site-wide analytics and advertising-attribution script unless the visitor allows optional cookies.

If you make a choice through the cookie control, we store a necessary cookie named bhotd_cookie_consent for up to six months so the website can remember that choice. This preference cookie does not track browsing activity.

Third-party forms, booking tools, video players, analytics tools, and other embedded services may set or read their own cookies or collect information when they load or when you interact with them. Their handling of information is governed by their own privacy policies.

We may provide customer or lead contact information to Meta and Google to create or use custom, retargeting, lookalike, or similar advertising audiences and to measure advertising performance. The information provided may include identifiers such as an email address or phone number, including hashed versions of those identifiers. Meta and Google handle this information under their own privacy policies and advertising terms.

You can allow or decline our optional site-wide analytics and advertising cookies when the consent control appears, and you can change that choice at any time through the Cookie settings control on the website. You can also use your browser settings to block or delete cookies. Blocking some technologies may affect how the website or an embedded service works.

How We Disclose Information

The categories of personal information we disclose may include contact details, business and profile information, form or message content, transaction and account information, and website activity and technical information described above. We may disclose this information in the following circumstances:

• To service providers that help us host and secure the website, manage inquiries and customer relationships, deliver email or other communications, schedule calls, provide video or interactive content, process payments, operate memberships or courses, analyze website use, and measure marketing.
• To professional advisers, including attorneys, accountants, insurers, and consultants, where reasonably necessary for their services.
• To law-enforcement agencies, regulators, courts, or other parties when required by law or reasonably necessary to protect rights, safety, property, or the integrity of our services.
• In connection with a merger, financing, acquisition, reorganization, sale of assets, or similar business transaction, subject to appropriate confidentiality protections where required.
• With your direction or consent.

Some analytics, advertising, and audience providers may use identifiers and website activity for their own services. Depending on where you live and how applicable law defines the terms, some disclosures for analytics or advertising may be considered a "sale," "sharing," or use for targeted advertising. You may contact us to exercise any opt-out right available to you under applicable law.

Payments and Third-Party Services

Purchases, memberships, courses, applications, videos, forms, bookings, and other features may be processed or provided by third-party services. Information you submit directly to those services is also subject to their privacy policies. We encourage you to review those policies before providing personal information.

Data Retention

We generally retain enquiries, inactive leads, client records, support messages, and related business records for six months after the relevant relationship or activity becomes inactive.

We may retain transaction, tax, accounting, fraud-prevention, dispute, and legal records for longer where required by law or reasonably necessary to protect our rights, resolve disputes, enforce agreements, or meet legal, tax, accounting, or reporting obligations. Service providers may also retain information under their own policies and legal obligations.

Your Choices and Privacy Rights

You may unsubscribe from marketing emails by using the unsubscribe link in those messages. You may also control cookies through your browser or through controls provided by the relevant third-party service.

Depending on where you live, you may have rights to request access to, correction of, deletion of, restriction of, or portability of personal information, to withdraw consent, to object to direct marketing, or to opt out of certain processing, targeted advertising, sales, or sharing. These rights may be subject to legal exceptions. You may also have the right to complain to the privacy or data-protection regulator where you live.

To make a privacy request or object to direct marketing, email support@besthouroftheirday.com and include "Privacy Request" in the subject line. We may need to verify your identity before completing a request. If applicable law gives you a right to appeal our decision, contact us again and state that you are submitting an appeal.

Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. No website, transmission, or storage system can be guaranteed to be completely secure, so we cannot promise absolute security.

Children's Privacy

This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete it.

International Processing

We market and provide services internationally, including to people in the United Kingdom, European Economic Area, and Canada. We and the providers that support our business may process personal information in the United States and other countries. Privacy laws in those countries may differ from the laws where you live.

Where United Kingdom or European Economic Area law applies, we process personal information on one or more legal bases, depending on the circumstances: to perform a contract or take steps at your request before entering into a contract, for our legitimate interests or those of another party where those interests are not overridden by your rights, with your consent, or to comply with a legal obligation.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the last-updated date above.

Contact Us and Privacy Requests

For questions or privacy requests, email support@besthouroftheirday.com. Please include "Privacy Request" in the subject line.

Best Hour of Their Day LLC
Attn: Markus Gerszi, Privacy Contact
411 W Williams St
Superior, CO 80027
United States